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    Alisia Blagermann

    Strategic Account Manager

    [email protected]

    Contact Technical Support

    • Is something not working as expected?
    • Do you have feedback or a feature request?
    • Or do you have any other technical issue or question?

    Contact our tech team by filling our the contact form, or emailing [email protected]. Alternatively, you can check our User Manual for quick answers.





      Frequently asked questions

      Imagetwin is software designed to detect integrity issues in figures of scientific articles. It helps identify inappropriate manipulations and duplications in various figure types, including western blots, microscopy images, and light photography.

      Imagetwin is beneficial for researchers, peer reviewers, journal editors, and institutions aiming to uphold the quality and trustworthiness of scientific publications by ensuring the integrity of visual data.

      Users can upload a PDF or multiple image files to Imagetwin. The software then scans the content using algorithms and vast databases of published scientific figures to detect potential integrity issues. Within seconds, results are presented through a web interface, highlighting any detected problems for review.

      Yes, we prioritize data privacy and security, ensuring that all image indexing and exchanges are protected with industry-standard encryption and security best practices.

      Create an account and start using Imagetwin immediately. We prepared a few example documents that you can scan free of charge.

      Yes, Imagetwin is a powerful addition to the peer-review process. It automatically detects various integrity issues, which can then be quickly verified by a reviewer, enhancing the efficiency and accuracy of the review process. Imagetwin also partners with industry leaders in publishing and scholarly workflows, such as Morressier, TNQ Technologies and more, transforming how research is submitted, reviewed and published.

      For more detailed guidance on using Imagetwin, contact our support team through our Contact Us page.